Rated “Excellent” 65,971 reviews
Search Stores Shortlist Basket Menu

SleepSoul Heaven 3000 Mattress

4.9/5
With 3000 pocket springs beneath sumptuous gel foam layers, expect a medium-firm blend of comfort and support.
iconMedium Firm
iconGel Foam
icon3000 Pocket Springs
icon30cm depth
Price Promise

Seen it cheaper somewhere else? We'll match it — that's our Price Promise.

Bed Experts In-Store & Online

Our bed experts are on hand in-store and online to help you find the perfect mattress within your budget.

£425
Sizes
Choose Size
img
Add Divan Base
Make a selection
Delivery
Add to Basket
Description
Specifications
Dimensions
10 Year Warranty
Flexible Credit Options
The Verdict

What 46 sleepers really think

Rated 4.9/5 from 46 verified reviews
The SleepSoul Heaven 3000 mattress received positive feedback for its excellent support and comfort, alleviating various aches and pains such as shoulder and hip discomfort. Its medium-firm feel caters well to different sleeping positions, with users appreciating the cooling gel feature during warm weather. The mattress is perceived as high quality and durable, offering good value for money. However, some reviewers noted it is firmer than expected.

AI-generated from the text of customer reviews

Why This Mattress

Why buy the SleepSoul Heaven 3000 Mattress?

Every mattress is different. Scan for the ones that sound like you — if two or more fit, this is your mattress.

Best For
All Positions
Side one night, back the next?
A balanced feel that supports you whether you sleep on your side, back or front.
Helps with
Breathable
Wake up clammy?
Airy construction lets heat and moisture escape, so the sleep surface stays fresh through the night.
Helps with
Disturbance
Partner tosses and turns?
Springs that move independently absorb motion, so a restless partner is far less likely to wake you.
Helps with
Allergies
Wake up itchy or sneezy?
Hypoallergenic fillings and covers help keep dust mites and allergens at bay - ideal for allergy-prone sleepers.
Helps with
Pressure Relief
Achy hips or shoulders?
Cushioning comfort layers spread your weight evenly, easing pressure around hips and shoulders.
Thermal Control
Cooling
Sleep hot?
Breathable layers draw heat away from you overnight, for a cooler sleep if you tend to run warm.
Helps with
Anti Bacterial
Freshness a priority?
A treated finish that stops bacteria building up, keeping things fresher and more hygienic for longer.
Helps with
Anti Microbial
Musty smells worry you?
Resists the microbes that cause mould and odours, helping the sleep surface stay clean and fresh.
How It Feels

How firm is it?

Medium Firm

Medium Firm is the level of support to the body, suitable for average to heavily weighted people. This is not a comfort rating.

About the Brand
4.62 brand rating

SleepSoul, from family-run Birlea furniture, blends over 20 years of expertise with innovative design to create comfortable, durable mattresses. Renowned for hybrid options and award-winning models, SleepSoul mattresses offer tailored support for an effortless sleep experience.

View all SleepSoul
Real Sleepers

What our customers say

4.9
Product Rated 4.9 Stars
46 reviews
Average Customer Ratings
Comfort4.8
Durability4.9
Quality4.9
Value for money4.8
Rating Snapshot
5 stars
41
4 stars
4
3 stars
1
2 stars
0
1 stars
0
Excellent41
Great4
Average1
Rowen Fox
Customer Rated This 5 Stars 5/5
06 Aug 2025
Only had a week so can’t comment on durability yet. Really lovely mattress, not too firm, very comfortable! The mattress really helps isolate movement, not only do I no longer feel my partner rolling in his sleep, my little one can lie next to me without my weight causing him to roll into me. Mattress made a little bit of noise the first few days (think new springs compressing for first time) but this has stopped now. My only niggle is that the edges of the mattress aren’t very supportive; when you sit on the edge it really squashes down. Not really noticeable whilst laying so far but might become a problem in time. Overall a great buy, it feels more expensive than it is, easily five stars *****
Quality5
Value5
Comfort5
Saqib Khan
Customer Rated This 5 Stars 5/5
07 Aug 2024
We’ve had this mattress about a week or so to replace a 7 year old mattress. I didn’t think a mattress could make that much difference but my shoulder pain went away over night! Highly recommend the heaven 3000 as its very supportive, medium firm describes it perfectly. The cooling gel has been great in the hot weather, the mattress is noticeably less warm than our old one. 10 year warranty and reasonable price considering all its features were the biggest selling points for us.
Comfort5
Durability5
Quality5
Value5
Danny Kovacs
Customer Rated This 5 Stars 5/5
17 Feb 2026
Very nearly perfect for me. Solid, supportive, the 'cooling gel' actually does cool. The pillow top is the right thickness to feel like you're not laying on a concrete floor but still firmly supported. My only criticism is I had a pulled muscle in my back and it was a touch too hard when laying on my side with it but super minor and unusual situation to be in, but worth knowing if you're prone to muscular back issues I suppose. 95% perfect
Comfort4
Durability5
Value5
Quality5
Elizabeth Bartlett
Customer Rated This 5 Stars 5/5
07 Sep 2024
Bought a cheaper SleepSoul for the spare room, due to good reviews. Very comfortable, so when needed new mattress myself, chose a Heaven 3000. It's been less than a week, but no complaints so far. Extremely supportive, without being too firm. Lovely mattress.
Value5
Quality5
Durability5
Comfort5
Margaret Dsilva
Customer Rated This 5 Stars 5/5
25 Jul 2025
Lovely, deep 30cm mattress. Well classified as medium firm, certainly not too soft but not too firm either, I wish I’d bought it ages ago. I had nagging hip pain every night with my old one, but with the SleepSoul 3000, no more! Definitely recommend.
Comfort4
Value4
Quality4
Jackie Davies
Customer Rated This 5 Stars 5/5
02 May 2025
This mattress is so comfortable, firm and supportive with a pillowy soft topper. Knew our old one was worn out but didn't realise how bad it was until we slept on this one. Waking up with fewer aches and pains already annd sleeping really well.
Comfort5
Value5
Quality5
Viewing 1 to 6 of 46
Our Promise

The Heaven 3000 Mattress has

A 60-night sleep trial Sleep on it at home — love it, or exchange it between nights 30 and 60.
A 95% keep rate Not a survey — our own order data, updated weekly.
A 10 year warranty See exactly what's covered, and for how long.
Price Match Promise Seen it cheaper somewhere else? We'll match it.
Good To Know

Frequently asked questions

Is the Heaven 3000 suitable for allergy sufferers?
Yes, the Heaven 3000 is recommended for allergy sufferers due to its fillings and fabric, which help minimise allergens.
How does the micro quilted finish affect the mattress's comfort?
The micro quilted finish creates a soft, patterned layer on the surface of the mattress. This design enhances the overall softness and comfort, making it more cosy to sleep on.
Does the Heaven 3000 need to be turned regularly?
This mattress is one-sided, so it does not need to be turned; however, rotating it regularly is recommended to maintain its shape.
What type of spring system does the Heaven 3000 use?
The Heaven 3000 features a pocket sprung system, where each spring is encapsulated in fabric, allowing them to move independently for better body support.
Can you explain the pillow top feature of the Heaven 3000?
The pillow top effect provides an additional layer of softness that looks separate from the mattress but is actually attached with a hidden return for a seamless feel.
What materials are used in the soft foam of the Heaven 3000?
The soft foam in the Heaven 3000 is made from polyurethane, similar to memory foam, but it does not include the temperature-regulating technology.
How should I handle the Heaven 3000 for maintenance?
The Heaven 3000 comes with attached handles on the border, which make it easier to rotate and move the mattress as needed.
What is the domestic flammability rating of the Heaven 3000?
The Heaven 3000 has a Source 2 domestic flammability rating, indicating it is suitable for low hazard, general domestic use.
How long does it take for the Heaven 3000 to fully expand after unrolling?
After unrolling, the Heaven 3000 may take between 4 to 24 hours to fully expand to its intended size.
How does the cool gel foam layer in the Heaven 3000 contribute to sleep comfort?
The cool gel foam layer in the Heaven 3000 is designed to regulate your temperature while you sleep, ensuring you stay comfortable throughout the night. This 3cm layer contours to your body, providing a gentle sink-in sensation that relieves pressure on your hips and shoulders. By combining temperature regulation with pressure relief, the cool gel foam enhances overall sleep comfort, particularly for those who experience overheating during the night.

60-night sleep trial: exchanges only, not refunds. Activated by purchasing a mattress protector at the point of order. Request your exchange between nights 30 and 60 of the trial; a £50 exchange fee applies. Full terms.

Keep rate: the share of this product's delivered orders in the last 6 months that were kept rather than returned. Updated weekly, rounded down, capped at 99%, and only shown where we have at least 30 delivered orders.

Recommendation rate: the percentage of verified Trustpilot reviews for this product with a rating of 4 stars or more, rounded down.

Header
Menu